COOKIE POLICY


AWS snc (site www.flex-arm.com) is committed to ensuring that your privacy is protected.

We aim to be as open and transparent as possible around the information we collect when you visit our websites, including through the use of "cookies".

This policy explains what cookies are and how we use them. It also explains the different types of cookies we use, and how you can change or delete them.

WHAT IS A COOKIE?

Cookies are small text files they are stored by your browser onto your computer or mobile device. They are widely used in order to make websites work or work in a better, more efficient way. They can do this because websites can read and write these files, enabling them to recognise you and remember important information that will make your use of a website more convenient (eg by remembering your user preferences).

Most web browsers automatically accept cookies, but if you do not want information collected this way, there is a simple procedure in most browsers that allows you to deny or accept the cookies feature (please read section 3 below for more details about how to do this).

WHAT COOKIES ARE WE USING?

TECHNICAL COOKIES

This type of cookies allows the proper operation of certain sections of the Website. There are two categories: persistent (after closing the browser are not destroyed but remain up to a preset expiration date) and session (erased every time the browser is closed). These cookies are necessary then to view the Website and are only related to technical services offered and will therefore always used and posted, unless you change the settings in your browser.

Cookie nameProviderPurposeExpiry
crisp-client/domain-detect Crisp Chat Disables features for Crisp Chat that are having too many visitors at the same time Session
crisp-client/session Crisp Chat Used to make the Crisp Chat consistant when going to your website. Without this cookie, the customer would have a new chat session everytime he switchs to a new page. 6 months
laravel_session www.flex-arm.com Cookie used to identify a session instance for the user. 1 day
PHP_SESSID www.flex-arm.com This cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. Session
PrestaShop-# www.flex-arm.com This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification. 480 hours
rc::a Google This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. Persistent
rc::c Google This cookie is used to distinguish between humans and bots. Persistent
__cfduid Technical cookies required by CDN provider Cloudflare. 30 days

ANALYTICAL COOKIES

In order to analyze website traffic and usage, we use Google Analytics a web analytics service provided by Google Inc. ("Google") that uses cookies (small text files) that are stored on your computer for analysis. Data are collected anonymously and aggregated: Google Analytics does not identify individual users or associate your IP address with any other data held by Google. To consult Google's privacy policy regarding the Google Analytics service, visit the website:
To learn about the privacy policy of Google, visit the website http://www.google.com/intl/it/privacy/privacy-policy.html
Google Analytics cookies can be rejected according to the procedure indicated by Google (https://tools.google.com/dlpage/gaoptout?hl=en).
If you continue to use the Website without rejecting Google Analytics cookies, you agree that Google will treat your data and share it with Impresind. You can find the general information on privacy and cookies here: https://www.google.com/intl/policies/privacy/.

Cookie nameProviderPurposeExpiry
collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
r/collect Google It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels. Session
ssupp.chatid Smartsupp Conversation ID from live chat service provided by Smartsupp Session
ssupp.group Smartsupp Last group of visitor from live chat service provided by Smartsupp. Session
ssupp.vid Smartsupp Necessary for the functionality of the website's chat-box function. 6 months
ssupp.visits Smartsupp Number of previous visits, necessary to track for automatic messages from live chat service provided by Smartsupp. 6 months
_ga Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_gat Google Used by Google Analytics to throttle request rate 1 day
_gat_gtag_UA_* Google Used to throttle request rate. 1 minute
_gat_gtag_UA_3880935_35 google
_gd# Google This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser. Session
_gid Google Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day

THIRD PARTY COOKIES

TawkConnectionTime www.tawk.to/privacy-policy

GOOGLE MAPS

These cookies are used by Google to store preferences and user information each time they visit web pages containing geographical maps of Google Maps. These cookies contain sufficient information to allow tracking. They are used only on pages where there is the Google map.

Cookie nameProviderPurposeExpiry
ads/ga-audiences Google These cookies are used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites. Session
C adform.net Used to check if the user's browser supports cookies. 30 days
fr Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months
IDE doubleclick.net Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 year
kk_leadtag Kelkoo Product price comparison. 1 year
NID Google Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. 6 months
sib_cuid Sendinblue Collects information on the user's website navigation and preferences - This is used to target potential newsletter based upon this information. 1 year
SL_C_#_KEY Smartlook Collects statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. 13 months
SL_C_#_SID Smartlook Collects statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. 13 months
SL_C_#_VID Smartlook Collects statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. 13 months
SL_L_#_KEY Smartlook Collects statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. 13 months
SL_L_#_SID Smartlook Collects statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. 13 months
SL_L_#_VID Smartlook Collects statistical data related to the user's website visits, such as the number of visits, average time spent on the website and what pages have been loaded. The purpose is to segment the website's users according to factors such as demographics and geographical location, in order to enable media and marketing agencies to structure and understand their target groups to enable customised online advertising. 13 months
tr Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Session
trkcg_fid Carts Guru Identify the user ID for remarketing services 30 days
trkcg_sid Carts Guru Identify the session for remarketing services 30 minutes
uid adform.net Registers a unique user ID that recognises the user's browser when visiting websites that use the same ad network. The purpose is to optimise display of ads based on the user's movements and various ad providers' bids for displaying user ads. 2 months
uid Criteo Collects visitor data related to the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded, with the purpose of displaying targeted ads. 30 days
VISITOR_INFO1_LIVE youtube.com Tries to estimate the users' bandwidth on pages with integrated YouTube videos. 179 days
YSC youtube.com Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session
yt-remote-cast-installed youtube.com Stores the user's video player preferences using embedded YouTube video Session
yt-remote-connected-devices youtube.com Stores the user's video player preferences using embedded YouTube video Persistent
yt-remote-device-id youtube.com Stores the user's video player preferences using embedded YouTube video Persistent
yt-remote-fast-check-period youtube.com Stores the user's video player preferences using embedded YouTube video Session
yt-remote-session-app youtube.com Stores the user's video player preferences using embedded YouTube video Session
yt-remote-session-name youtube.com Stores the user's video player preferences using embedded YouTube video Session
_fbp Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months

Privacy policy:

OTHER THIRD PARTY COOKIES

We are not always able to control cookies that are stored by third parties through our Website. This, in particular, can occur when the page contains the so-called embedded elements: texts, documents , pictures or short videos that are stored elsewhere, but are displayed in or through our website. Therefore, if the Website was detected a cookie of this type is not present in the list provided, please let us know. Alternatively, please contact those third parties directly involved and ask questions about the cookies they send, to what purpose, what is their life like and ensure the privacy of users.

HOW TO CONTROL AND DELETE COOKIES

If you wish to restrict or block the cookies which are set by us, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer (including those from this visit) as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your handset manual.

CONSENT

By accessing the Website, you agree that this cookie policy will apply whenever you access the Website on any device. Any changes to this policy will be posted here. We reserve the right to vary this policy from time to time and such changes shall become effective as soon as they are posted. Your continued use of the Website constitues your agreement to all such changes.

Cookie consent